This literature review is an overview of the academic literature relating to diversity and inclusion in organizations. It does not claim to be comprehensive as the existing body of academic work in this somewhat undefined space is vast. Rather, this document aims to focus on individual and organizational levers to promote gender equality. As such, it largely emphasizes recent scholarship from the last 10 years. Earlier, seminal works are included selectively where their influence continues to be felt and where they remain relevant to current conceptions of diversity and inclusion.

The tension between providing services to marginalized groups and organizing them for advocacy to challenge power structures is a fundamental dilemma for Social Change Service Organizations (SCSO). This dilemma exists in many civil society organizations, especially those that work with indigenous communities, such as the Bedouin in Israel, where providing immediate services and advocating for policy change are crucial. Literature shows the tensions that arise from combining service provision and advocacy. However, there are very few studies showing how these organizations manage and overcome these tensions sustainably. The present study is an exploratory case study using the AJEEC (Arab‐Jewish Center for Empowerment, Equality, and Cooperation) in the Naqab as an instrumental single case. It provides an in‐depth understanding of the tensions AJEEC is facing and reveals AJEEC’s unique approach and strategies for managing these tensions effectively and sustainably within the social, political, and cultural contexts. It presents implications for research, policy, and practice.